The hotel offers amenities for your comfortable stay and unforgettable experiences
Ample Parking Space
“The hotel's parking facilities were plentiful and easily accessible, ensuring we found a spot without any stress.” view full review
Spotlessly Clean Room
“Our room was immaculate, with a breathtaking view of the canal, and the comfortable bed made for a restful night.” view full review
Delicious Breakfast Variety
“The breakfast spread was impressive, offering a wide range of options in a spacious dining area with lovely canal views.” view full review
Pristine Bathroom
“The bathroom was exceptionally clean and well-maintained, with thoughtful touches like a friendly note offering essentials if needed.” view full review
Church of St John the Evangelist and Attached Church Hall
1.8
km
Delta Force Paintball Kings Langley
1.5
km
Mall
Marlowes Shopping Centre
2.0
km
Boxmoor Baby Memorial
1.6
km
Jarman Park Indoor Bowls
1.6
km
Boxmoor Hall
1.6
km
Planet Ice Hemel Hempstead
1.7
km
Mall
Riverside Shopping Centre
1.7
km
Saint John the Evangelist
1.7
km
Park Road
Sportspace Hemel Hempstead
2.2
km
Riverside
1.8
km
Luminar Leisure
1.8
km
Vauxhall Road
Hemel Hempstead Town F.C
2.6
km
Leisure Park/Jarman Park
Aqua Splash
3.1
km
Cotterells Club
1.9
km
Theatre
Boxmoor Playhouse
1.9
km
Kings Langley Methodist Church
2.0
km
Discobulas the Discus Thrower
2.1
km
Laserquest
2.1
km
Waterhouse Street Parking: Water Gardens North Car Park,
Jellicoe Water Gardens
2.2
km
23 Silverthorn Drive
Bunker's Park Open Space
2.4
km
Platypus
2.2
km
Nearby
Church
Church Of St Mary
470 m
Restaurants
Station Cafe
900 m
Station Approach London Road
Reviews and Ratings
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
Clean rooms
Friendly staff
Hectic breakfast
Limited options
7.6/10
Very good
Rooms
7.5
Location
9.0
Service
7.7
Dining
7.0
Guest reviews
7.6/10
based on 6 reviews
8.1
8.1/10 based on 3705 reviews
Robin
United Kingdom,
March
2024
7.4/10
The hotel is conveniently located for visiting both Harry Potter World and London while offering clean rooms with great showers and a good breakfast. The staff and facilities are top-notch, although service could be more attentive. The dining options are basic but suitable considering current restrictions.
Rooms
8.0
The room I stayed in was situated on the ground level. It was clean and had a great shower. The breakfast offered was good.
Service
7.0
The service overall made my stay worth it. The staff were always friendly and attentive, except for one instance where someone was more focused on a phone.
Location
9.0
The hotel managed to provide car parking which was convenient. It's amazing for a visit to Harry Potter World and a day trip to London, being just a short drive away.
Dining
6.0
I found the food to be basic but acceptable given the circumstances.
Facilities
7.0
The facilities were clean and comfortable, although slightly limited due to ongoing restrictions.
Ben
United Kingdom,
March
2024
8.4/10
My stay at the hotel was enjoyable overall. The rooms were lovely and clean, making it a great place to relax. The service was extremely helpful and accommodating, especially when our little girl was sick. The location was spot on, with a lovely restaurant and pub nearby, perfect for exploring the area. However, the dining experience, particularly during breakfast, felt a bit hectic at times.
Rooms
9.0
I found my room to be lovely and clean, providing everything I needed for a comfortable stay.
Service
9.0
The staff were very helpful and informative, ensuring I had everything I needed during my time at the hotel.
Location
9.0
The hotel's location was perfect, with easy access to a decent restaurant/pub and the canal within a few minutes' walk.
Dining
7.0
The dining experience was good overall, with plenty of choices for meals. However, during breakfast, it felt a bit hectic at times.
Facilities
8.0
The hotel had everything I needed to make my stay comfortable, from on-site parking to access to nearby amenities.
Clean rooms
Hectic breakfast
Alan
United Kingdom,
October
2023
7.4/10
The hotel offered great value for money at only £68 for a family of four with breakfast and parking. The rooms were perfect for our needs, equipped with separate washbasins for added hygiene. The service was mixed with some offhand initial contacts but a lovely night team that apologized for external issues. The location was surprisingly ideal for our trip, close to the river and a variety of eateries. The dining experience was affected by current circumstances, with overcrowding and hygiene issues, but breakfast was complimentary. Overall, a budget-friendly option with some minor drawbacks.
Rooms
8.0
The rooms were great for what we needed, with separate washbasins for added hygiene.
Service
7.0
The service was friendly overall, with some initial offhand contacts but a lovely night team.
Location
9.0
The location was surprisingly great, close to the river and a choice of eateries, ideal for various trips including Harry Potter studio tours.
Dining
6.0
The dining experience was affected by current circumstances, with overcrowding and hygiene issues, although breakfast was complimentary.
Facilities
7.0
Budget-friendly
Service inconsistency
Robert
United Kingdom,
June
2023
8.0/10
The hotel's rooms were generally clean, especially towards my 9-year-old, but there was a noisy air conditioning unit that couldn't be switched off. The standard modern Holiday Inn Express Room met the expectations for this hotel.
Rooms
7.0
The room was clean but had a noisy air conditioning unit that couldn't be turned off.
Service
9.0
The staff were brilliant at clearing tables and providing vegan alternatives when asked, which was a big selling point. However, some noise from the kitchen was noticeable.
Location
9.0
The hotel's location at the Marina was excellent, only 50 yards away, offering a great choice of places to eat and drink. It was very nice and peaceful.
Dining
8.0
The dining experience was good, especially from the customer service, and the facilities were great. However, there was a need for some variety to cater to longer stays.
Facilities
7.0
The hotel's facilities were satisfactory, but some areas like towels needed improvement.
Supportive Staff
Noisy Air Conditioning
Martin
United Kingdom,
April
2023
7.4/10
The hotel is in a convenient location with easy access to London and attractions like the Harry Potter Studio Tour. The service was attentive, especially with special dietary needs. The dining experience was decent but could use some improvement. The rooms were cold and took a while to warm up but had limited space and a sofa bed.
Rooms
6.0
The rooms were cold and took a while to warm up, with limited space and a sofa bed.
Service
8.0
The service was attentive, especially with special dietary needs.
Location
9.0
The location is fantastic with easy access to London and attractions like the Harry Potter Studio Tour.
Dining
7.0
The dining experience was good but could use some improvement.
Facilities
7.0
The facilities were decent but nothing exceptional.
Convenient location
Cold rooms
John
United Kingdom,
April
2023
7.4/10
The hotel has a convenient location near the station and Harry Potter Studios. The rooms were clean and comfortable, but some limitations in accessibility. The dining experience offered a good selection. The service could be more attentive and friendly. Overall, a decent stay with some room for improvement.
Rooms
7.0
The rooms were clean and comfortable, but had limitations in accessibility for wheelchair users.
Service
6.0
The service was a bit disinterested and could be more attentive and friendly.
Location
9.0
The hotel is perfectly located near the station with easy access to London and Harry Potter Studios.
Dining
8.0
The dining experience offered a good selection of food choices.
Facilities
7.0
The hotel facilities were sufficient for a comfortable stay.